How long does delivery take?
We use Australia Post for deliveries. The following table provides a general estimate of standard service delivery times.
|Your Location||Delivery time|
|Brisbane, Sydney, Melbourne or Canberra||1 – 3 business days|
|Regional QLD, NSW, VIC||3 – 10 business days|
|Adelaide, Perth, Darwin, Hobart||4 – 8 business days|
|Rural WA, NT, SA, TAS||4 – 14 business days|
Orders will be dispatched Monday to Friday (excluding public holidays). Orders are generally dispatched within 1-3 business days.
How much does delivery cost?
For orders totalling $70 or more, standard delivery is FREE or express delivery is an additional $9.99. For orders less than $70 we charge $9.99 for standard, or $19.99 for express.
Do you deliver to PO Boxes, military addresses or Parcel Lockers?
Yes, we will always deliver these orders as we use Australia Post.
Do you ship outside Australia?
No, tea is classified as plant matter and can therefore be difficult to export so unfortunately we do not ship our teas internationally. Because of this we have chosen not to ship products internationally either.
Will I have to sign for my delivery?
Orders are automatically set to ‘Authority to Leave’ unless you specify otherwise in the delivery instructions field. You are welcome to add special delivery instructions in the ‘Order Notes’ box provided at checkout.