Use of Membership
2 Member are automatically added to our digital database, and only need to state/log in with their email address to claim their benefits. If you forget the email address assigned to your membership, you can check your Tea Treasury status by contacting info@theteacentre.com.au or talking to one of our friendly in-store staff. You may need to apply a special offer code at Checkout in the ‘Coupon Code’ area to receive online Tea Treasury discounts.
2.1 By claiming any benefit, the Member agrees to be bound by these Terms and Conditions, and provide consent relating to personal information, which The Tea Centre agrees to never share with a third party.
2.2 Purchases made by Members will be stored to assist The Tea Centre and better service the customer e.g. special offers specific to them. This information will remain confidential to The Tea Centre and not shared with any third parties.
2.3 In the event of the loss, theft or unwanted use of a Member’s Tea Treasury’s account username and password, it is the Members responsibility to notify via info@theteacentre.com.au as soon as possible.
2.4 The Tea Centre reserves the right to suspend or terminate a Tea Treasury Membership at any time if we feel the membership has been abused or misused in any way.
Tea Treasury Competition Terms & Conditions
1. Promoter
The promoter is The Tea Centre, ABN 44 629 031 330, of Mahogany Court,
Willawong QLD 4110 (“Promoter”).
2. Eligibility
Entry is open to residents of Australia aged 18 years or over. Employees (and their
immediate families) of the Promoter and agencies associated with this promotion are
ineligible to enter.
Entry is only open to members of The Tea Centre’s “Tea Treasury”
Loyalty Program who hold a ‘Silver Needles’, ‘Golden Tip’, or ‘Platinum Flush’ tier
level at the time of entry.
3. Promotion Periods
Each monthly promotion is a separate promotion.
Each promotion commences at 12:00 AM AEST on the first calendar day of
the month and closes at 11:59 PM AEST on the last calendar day of that
same month (“Promotion Period”).
All entries, prize draws, and prize allocations are limited to the relevant
Promotion Period only and do not carry forward to future months.
4. How to Enter
Eligible entrants will automatically be entered into the draw for that Promotion
Period, as follows:
‘Silver Needles’ Tier – One (1) entry per Promotion Period.
‘Golden Tip’ Tier – Two (2) entries per Promotion Period.
‘Platinum Flush’ Tier – Three (3) entries per Promotion Period.
If you do not wish to participate, you may opt out at any time by emailing
info@theteacentre.com.
5. Game of Chance
This is a game of chance. The winners will be selected at random using a
computerised random selection process. Skill plays no part in determining the
outcome.
6. Prize Details
For each monthly promotion, the prize is a gift of tea, teawares, and/or other items
selected by the Promoter.
The number of winners and prize allocation may vary each
month at the Promoter’s discretion.
The total prize pool for each Promotion Period
will be valued between AUD $1,000 and AUD $3,000 (inclusive of GST).
7. Prize Draw and Winner Notification
The prize draw will take place on the first Monday following the end of each
Promotion Period at the Promoter’s head office.
Winners will be notified by email within two (2) business days of the draw and
will have fourteen (14) days to claim their prize.
To ensure privacy, winners’ names will NOT be published in full, but only as
first name, first initial of the surname, and state of residence. These details
will be published on the Promoter’s website (www.theteacentre.com).
If a prize is not claimed within 14 days, the Promoter may conduct an
unclaimed prize draw at the same location and time on the following Monday.
The winner of any unclaimed prize draw will be notified by email within two (2)
business days.
8. General Conditions
Prizes are not transferable or exchangeable and cannot be taken as cash.
The Promoter reserves the right to substitute a prize of equal or greater value
if the specified prize becomes unavailable.
The Promoter’s decision is final, and no correspondence will be entered into.
By accepting a prize, winners consent to the use of their name and likeness
for reasonable publicity and promotional purposes without compensation,
unless prohibited by law.
The conduct of this promotion is subject to relevant state and territory
regulations, including permit requirements where applicable.
Personal information will be handled in accordance with the Promoter’s
Privacy Policy available at www.theteacentre.com.
The Promoter is not responsible for any lost, late, or misdirected entries, or for
any technical malfunctions that may affect participation.
9. Liability
Except for any liability that cannot be excluded by law, the Promoter (including its
officers, employees, and agents) excludes all liability for any loss, damage, or injury
suffered as a result of accepting or using any prize.
