WHOLESALE REGISTRATION

Get in touch today!

The Tea Centre offers wholesale rates on loose leaf tea to restaurants, cafes, hotels, day spas, catering companies, and conference venues. If you’re after tea gifting instead, find out more on our corporate page here.

Our wholesale rates are supplied under the agreement that the purchased teas will be served as ready-to-consume tea to your customers. Our teas are not to be resold or re-branded as a loose leaf product. To receive our wholesale pricing you must register for a wholesale account. We will review your application and approve eligible accounts as quickly as possible.

PLEASE NOTE: We do not typically offer wholesale discounts on accessories, tea bag tins, matcha or tea balls.

  • To create a new account please fill in the details below. Please allow 1-3 business days for verification.

  • Please upload proof of business eg, business card showing abn, business certificate etc.

Wholesale FAQs

What is the wholesale application process?

Upon submitting your wholesale application form, you will receive a reply email detailing whether your application has been approved, pending more information, or declined. 

If approved, the email will also include your login information. If you don’t receive an email, please get in touch with customer service at [email protected].

My wholesale account has just been approved! How do I log in?

To sign into your online wholesale account, click the “LOGIN/REGISTER” button on the top-right corner of The Tea Centre’s website and enter your login details. 

Your login details are the same ones that you created when filling out the submission form above.

I’ve forgotten my wholesale account login details!

That’s okay! If you’ve lost your password, enter your nominated email address here and we will generate a new password that will be sent to your inbox.

How do I apply my wholesale discount online?

When you login to your wholesale account, please note that items will still appear with their RRP value. The wholesale discount applies automatically at checkout (i.e. it does not appear as you are shopping and adding items to your cart).

How long does the wholesale order take to process?

Our wholesale packing team works Mondays to Fridays, and orders are generally dispatched within 13 business days. We use Australia Post for deliveries. The following table provides a general estimate of standard service delivery times.

Your Location

 

Delivery time

Brisbane, Sydney, Melbourne or Canberra

 

1 – 3 business days

Regional QLD, NSW, VIC

 

3 – 10 business days

Adelaide, Perth, Darwin, Hobart

 

4 – 8 business days

Rural WA, NT, SA, TAS

 

4 – 14 business days

How do I track my wholesale order?

All Tea Centre orders come with delivery tracking courtesy of Shippit! Expect to receive an email with tracking information soon after completing your order.

Can I pick-up/put a wholesale order through a store?

Unfortunately, The Tea Centre does not allow wholesale orders to be made through and collected from any of our physical stores. Not only because wholesaling online is more streamline for both parties involved, but also because our stores are not fitted out to carry the excess stock required to fulfill wholesale orders.

I need to update my wholesale account details.

Not a problem! Simply login to your online wholesale account, hover your account name in the top-right corner of The Tea Centre’s website, and click “account details” to update your information.

If you run into any troubles, send an email over to [email protected].

I’m looking to receive bulk pricing on items for corporate gifting purposes.

We have a whole separate page for that! Please apply to become a corporate customer here instead.

4 thoughts on “Get in touch today!

  1. Martin handley says:

    thanks. we would like to place an order soon….are we able to pick it up in townsville or will you send it via mail…cheers.

    • Mail Order says:

      Good afternoon Martin

      Our online store is solely dispatched via mail, as it is send directly from our warehouse. If you wish for your order to be picked up from Townsville please contact that store directly. Please let me know if you need anything else.

      -Alex H

    • Mail Order says:

      Hello Janine,

      Thanks for reaching out :). We do not offer indiviually wrapped teabags, sorry. The closest thing on offer is small 50g bags of any loose leaf tea we stock. Please let us know if you would like to proceed.

      -Alex H

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